Privacy Policy
1. DATA CONTROLLER
SIEPER VON BEHR, S.L. (SVB Luxury Rentals)
Tax ID (CIF): B76749944
Avenida Pescadores No. 6, 38686, Guia de Isora, Santa Cruz de Tenerife, Spain.
Email: info@svbluxuryrentals.com
Phone: +34 822 276 160
Registered with the Mercantile Registry of Santa Cruz de Tenerife, Sheet TF-60001.
2. PURPOSE OF PROCESSING
Management of inquiries, reservations, accommodations, guest communications, compliance with legal obligations, commercial activities, and statistical analysis of the website.
3. DATA PROCESSED
First name, last name, email address, telephone number, reservation details, billing information, browsing data, and communications.
4. LEGAL BASIS
Performance of a contract, compliance with legal obligations, consent, and legitimate interest.
5. RETENTION
Data will be retained for the time necessary to fulfill the intended purpose and in accordance with the applicable legal retention periods.
6. RECIPIENTS
Public authorities, financial institutions, professional advisors, and service providers such as Booking.com, Airbnb, Vrbo, ICNEA, WhatsApp, Google Analytics, and Meta Pixel.
7. INTERNATIONAL TRANSFERS
International data transfers may occur through technology providers in compliance with the safeguards established under the GDPR.
8. RIGHTS
Right of access, rectification, erasure, objection, restriction of processing, portability, and withdrawal of consent. Requests may be sent to info@svbluxuryrentals.com.
9. COMPLAINTS
Users may lodge a complaint with the Spanish Data Protection Agency (AEPD).
10. SECURITY
Appropriate technical and organizational measures are applied to protect personal data.
11. MINORS
The services are not specifically directed at minors.
12. AMENDMENTS
This policy may be updated to reflect regulatory or technical changes.