Legal terms and conditions
Data Protection Policy
In accordance with current legislation on Personal Data Protection, we inform you that the data you provide us through this form will become part of a file for which SVB Luxury Rentals is responsible.
The purpose of this file is the management of the service or information requested through the form. You may exercise your rights of access, rectification, cancellation, and opposition by communicating with SVB Luxury Rentals at Av. Pescadores 6, portal 1, 1-9, 38686, Guía de Isora, Santa Cruz de Tenerife, Telephone +34 683 38 34 89, and email info@svbluxuryrentals.com.
Cancellation and Refund Policy
The compensation to be applied to the reservation deposit shall be as follows:
– 5% when the cancellation is made with more than 30 days.
– 50% when the cancellation is made within 30 days or less.
– 100% when the cancellation is made in less than 7 days.
Cookies Policy
Definition and Function of Cookies
A cookie is a file downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer, and depending on the information they contain and how the user uses their computer, they can be used to recognize the user.
Consent
Users who have consented to the use of cookies, by continuing to browse, expressly and unequivocally authorize the use of this information for the indicated purpose. Types of Cookies Used by This Website.
| Name | Type | Expiration | Purpose |
|---|---|---|---|
| _ga | Third-party (Google Analytics) | 2 years | Used to differentiate between users and sessions. |
| _gat | Third-party (Google Analytics) | 10 minutes from creation or modification | Used to differentiate between different tracking objects created in the session. |
| VM-ftuc | Session | 1 year | Used to not show the cookie usage warning message once visited. |
| 300gp | Third-party (ovh.es) | 1 hour | Used by the web hosting provider. |
| 300gpBAK | Third-party (ovh.es) | 1 hour | Used by the web hosting provider. |
Disabling or Deleting Cookies
Cookies can be disabled, although this may result in less effective browsing. If you prefer to restrict, block, or delete cookies from this website, you can do so by modifying the settings of the browser installed on your computer.
Who Uses the Information Stored in Cookies? The information stored in cookies on our website is used exclusively by us, except for Google Analytics, which is used and managed by Google and us for statistical purposes.
Updates and Changes to the Cookies Policy This website may make changes to the Cookies Policy based on legislative requirements or to adapt it in the event of new cookies being incorporated. The user will be duly informed on the website.